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Customer Focused Management

Course Description

A customer-focused organisation is grounded in the belief that long-term success depends on a commitment to customer satisfaction throughout the entire organisation. This training course focuses on building the culture, the processes and the relationships that will lead to long-term growth and financial sustainability.

What you'll learn in this course?

  • Describe the importance of the leader as a role model for customer service excellence

  • Describe techniques to motivate teams and individuals for peak performance

  • Evaluate surveys to accurately monitor customer satisfaction

Our Commitments

-Transportation service from / to airport.
-Fully detailed Training Material
-Meeting room with Daily coffee break and Snacks
-Evaluations before and after the training program to ensure the trainee’s satisfaction.
-Course certificate
-Workshop of the training program to get the maximum benefits of the course
-Provide all the required facilities to the participants in our laps

Cairo|Egypt
Date : 2024-05-27
Course includes:
  • Language Language English
  • img Certifications Yes
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